CUSTOMER CARE
Have any questions or concerns? We’re always ready to help! Call us at 904-606-7974 or send us an email at ezzenceunique@outlook.com
FAQ
Size Chart
Size US/CANADA Bust Waist Hips
1X 14/16 41-42" 34-35" 45-46"
2X 18/20 44-45" 36-38" 47-48"
3X 22/24 47-48" 39-41" 49-50"
Shipping
1.Preparing Time: we need 1-3 working days to prepare for shipment.
2.Shipping Costs and Methods: We offer free shipping by Standard Shipping.
Shipping days excludes processing time.
ORDER AMOUNT STANDARD SHIPPING PREFERRED SHIPPING
10-14 BUSINESS DAYS 5-7 BUSINESS
$0 - $25 FREE $6.95
$25.01 - $49.99 FREE $7.95
$50 - 100 FREE $7.95
$100.01 - $150 FREE $7.95
$150.01 -$200 FREE $7.95
$200.01 + FREE $7.95
Return Policy
If there is any reason you are unsatisfied with your purchase, you may return your order with us within 30 days from your original
shipment date. Please note that the customer will be responsible for the return shipping cost. The return shipping is not refundable.
All returns will be credited as online credit only
Returns will be processed approximately 3 to 5 business days after we receive your return. If you have received defective or
incorrect merchandise (style, size, color) you must contact by email within 5 days of receipt and provide a photo of the defect.
Non-Returnable Items
The following items are not eligible for returns and will be denied:
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All items marked “FINAL SALE”.
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Returns received after 30 days of the original shipment date.
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Accessories, intimates, undergarments, basic leggings, cosmetics, bags and bodysuits.
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Damaged, washed, worn or altered items including items returned with deodorant, cosmetic, smoke, perfume and/or stains. all items must have original hangtags attached.
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Shoes without the original box – box must be free of damage, postage, stickers or stamps.
Ezzence Unique reserves the right to determine eligibility for returns, and to update this policy at anytime without notice.